Two of the customer’s rollers broke due to insufficient care and cleaning, making it difficult to move the door.
Our team unplugged the opener, raised the door off its tracks, and replaced the rollers on both sides; only two had broke, but the others were about ready to go. They then polished and lubricated the tracks, and instructed Mr. Diskov on better door care.
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* $29 service call - deducted from the service
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